Shipping Policy

Key information:

Cut off time: 10am (GMT -04:00)
Handling time: 1-2 business days
Delivery time: 5-7 business days
Free shipping for all orders
Shipping only within 49 US States.
Excluded states:

Alaska, American Samoa, Micronesia, Guam, Hawaii, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, U.S. Virgin Islands, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific.

This shipping policy is part of our Terms and Conditions ("Terms") and therefore should be read alongside the main Terms.

Order Confirmation:

As soon as you place your order, you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we will start our fulfillment process. All orders are processed and shipped within 1-2 business days. Transit times vary from 5-7 business days.

Order Shipment:

We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within 3 business days of your order, feel free to follow up with us at support@elevatedgolfsimulators.com.

No Shipping outside the USA.

Cancellations

You may cancel your orders at any point before we send it. Please contact us at support@elevatedgolfsimulators.com or contact us at +1 (701) 404-8299.

Shipping Options

Our base standard shipping is usually completely free! This option usually takes between 5-7 days to arrive at your doorstep, after you have submitted your order and it has been processed. All orders are processed and shipped within 1-2 business days. Transit times vary from 5-7 business days.

Delayed Orders

Max 2 days to dispatch and max 7 days for transit adds up to 9 days. If this time has passed and your order has not arrived, please stay patient and wait it out for 3 additional days - delays can occur for various reasons (weather, issue with the delivery service etc.).

If your order still hasn't arrived by then, contact us with your order number at support@elevatedgolfsimulators.com or contact us at +1 (701) 404-8299.

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.

Contact

Email: support@elevatedgolfsimulators.com

Phone: +1 (701) 404-8299

Address:

Elevated Golf Simulators by Pinnacle Elevation Ventures Inc.

1920 Brunswick St, Halifax, NS B3J 0C5 , Canada

Business Hours:

Monday - Friday 9:00am - 5:00pm AST (GMT -04:00)